Politique d’expédition

Shipping Policy

At SilverOak Co., we carefully prepare and package every order to ensure quality and customer satisfaction.

Processing Time:
Orders are typically processed within 1–3 business days after payment confirmation.

Shipping Time:
Delivery times may vary depending on the destination country and shipping carrier. Estimated delivery times are usually between 7-20 business days.

Shipping Costs:
Shipping costs are calculated at checkout. Free shipping may be available for eligible orders or promotions.

Tracking Information:
Once your order has been shipped, a tracking number will be sent to the email provided at checkout.

Delays:
Please note that unexpected shipping delays caused by customs, weather conditions, or carriers may occasionally occur.

Incorrect Address:
Customers are responsible for providing accurate shipping information. SilverOak Co. is not responsible for orders shipped to incorrectly entered addresses.

Lost or Damaged Packages:
If your package arrives damaged or is lost during transit, please contact us as soon as possible at

support.silveroakco@gmail.com

Contact:
For any shipping questions, please contact:

support.silveroakco@gmail.com